How to Cancel Your Subscription
Step-by-step guide to canceling your LockNet VPN subscription.
⚠️ Important Information
When you cancel your subscription, you'll continue to have access to LockNet VPN until the end of your current billing period. You won't be charged for future billing cycles, and your service will automatically stop on your subscription end date.
Steps to Cancel
- 1
Log into Your Dashboard
Go to the login page and sign in with your LockNet VPN account credentials.
- 2
Navigate to Billing
Once logged in, click on "Billing" in the left sidebar menu, or go directly to the billing page.
- 3
Click Cancel Subscription
On the billing page, you'll see a "Cancel Subscription" button. Click this button to proceed.
- 4
Confirm Cancellation
You'll be asked to confirm your cancellation. Read the information carefully - it will show you when your service will end. Confirm the cancellation to complete the process.
- 5
Confirmation
You'll receive a confirmation message that your subscription has been scheduled for cancellation. You'll also see the date when your service will end on your billing page.
What Happens After Cancellation?
- ✓Your subscription remains active until the end of your current billing period
- ✓You'll continue to have full access to all VPN services during this time
- ✓No further charges will be made to your payment method
- ✓You can reactivate your subscription anytime before the end date
- ✓Your VPN access will automatically stop on the subscription end date
Changed Your Mind?
You can reactivate your subscription at any time before it expires. Simply visit the reactivation guide or go to your billing page and click "Reactivate Subscription".
Go to Billing Page →Frequently Asked Questions
Will I get a refund?
Cancellation doesn't trigger an automatic refund for the current billing period. However, you may be eligible for a refund under our 30-day money-back guarantee if you cancel within 30 days of your initial purchase.
Can I cancel immediately?
When you cancel, your subscription is set to end at the end of your current billing period. This ensures you receive the full value of the period you've already paid for.
What if I need help?
If you're having trouble canceling or have questions, please contact our support team. We're available 24/7 to assist you.